If you recently installed some free game or software you may have also, without noticing, that you may have agreed to also install search conduit. If your browser looks like the picture below then you have the search conduit program installed on your computer. 

search conduit virus/malware

Some have referred to this as a virus while others will call it malware, either way its a very annoying piece of software that takes over your browser homepage settings and starts to display more ads and slow down your computer. So how do you get rid of it? Below are the steps to follow to get rid of this.

1. Open internet explorer and click on the little gear icon in the top right (or the tools button if you have an older version of IE).

2. Select internet options. Now click on the advance tab and then click on RESET button. On the window that pops place a checkmark next to delete personal settings then click on RESET.

3. When it’s finished click on Close and then click OK. Now close out internet explorer

4. Now go to www.malwarebytes.org and download the free version of malwarebytes.

5. Install this program. Once its finish installing it should open up (if not just double click on the malwarebytes icon you see on your desktop).

6. Under the scanner tab you should select Perform a full scan. NOTE: It may take up to a couple of hours to do a complete scan depending on how much data you have on your computer. Just let the scan run until it finishes.

7. Once it’s done running the scan you will be able to click on a button that says Show Results. Click on this.

8. Now place a checkmark next to all the items it found. Make sure you scroll all the way down and checkmark everything. Then click on Remove Selected.

malwarebytes virus removal checklist

9. At this point it will start to remove all the malware it found (including search conduit) and show you a log of what it did and also may tell you that you now need to restart your computer. Go ahead and click YES to restart computer so it can finish removing the malware.

10. If malwarebytes found a lot of things like over 100+ items I recommend that you run another full scan just to make sure your computer is clean.

11. Once your computer boots back up you should now free of search conduit and also another other malware. Open up internet explorer and you should not see the search conduit webpage now.

These steps are not only good for removing search conduit but for any other malware you might have on your computer. I recommend that you run malwarebytes at least once a month or whenever you notice your computer running slower than usual or weird things showing up on your computer.

Leave a comment below and let me know if this has helped you.

RG

Came across this error today and after about half hour trying to uninstall and reinstall updated drivers for HP I was able to finally figure out what the problem was and here is how I fixed it.

msi-error

First you need to check the add/remove programs in windows and make sure you don’t see any HP printer programs installed. If you see any make sure you uninstall them.

Next, you need to download the Windows Installer Cleaner at http://majorgeeks.com/download.php?det=4459 and install this program. Once you have it installed open up the program and now find BPD_scan and remove it. Do the same for BPD_fax and BPD_software if they are there also.

Now try and run the HP driver installer and it should work with no problems now. It shouldn’t be this hard to install printer drivers and I really think HP needs to make their own cleanup utility program for situations like this.

Anyways, I hope this helps someone save you the time and hassel of trying to do a simple update of your HP printer drivers.

RG

I had a user with a Samsung Galaxy S2 and was having a hard time trying to get the pictures from his phone onto his computer.  I thought this would be as simple as connecting the phone via a USB cable and then opening up my computer and download the pictures. Boy was I wrong!!  After doing some research I was able to finally figure it out.  It’s a lot harder than it should be, but here are the steps.
 
1) ** Important: Make sure you have not connected your phone to the computer via the USB cable. You will do this in a later step.**
 
2) In the Settings menu go to Wireless and network and open.
 
3) Now go to USB utilities and open. You will see a screen like the one below that says “connect storage to pc“. Click on connect storage to PC button.
 
4) A message now comes up and says “connect USB cable to use mass storage” like the picture below. At this point you now connect your phone to your computer via a USB cable.
 
5) Now a little green android guy pops up like the picture below. Now tap on the “connect USB storage” button. You will see a little circle come up and then a few seconds later you should see the little green andriod turn orange with a message saying “USB storage in use.” 
 
 
6) Now on your computer an Auto Play will pop up on your screen. Click on “open folder to view files.” Now you can open up the DCIM folder, and then open up the camera folder. You will now see all your pics and videos which you can now copy onto your computer.
 
It seems like a long process but once you do this a couple of times its fairly easy, but not as easy and intuitive as it could be. I hope this helps some of you out there. 🙂

So I came across this problem the other day and thought I would say what I did to resolve this problem. The computer would load certain websites OK like yahoo, espn, and bing. But would not load Google or AOL facebook and many others. I first ran a malwarebytes scan which found a couple of things and after cleaning things up and restarting the computer, I was still unable to load the Google homepage.

After some more research I found that when I ping google.com it was coming back with a 87.139 ip address range. I checked the host file and didn’t see anything abnormal. So after checking out a few more things and further research I determined the computer had a rootkit and was redirecting all these websites to a different IP. I downloaded and ran TSSKiller.exe  which found a rootkit and was able to successfully remove it. After another restart I was able to access Google and other sites with no problem.

Hopes this helps anyone as this was a tricky one to figure out.

RG

I was setting up a new Dell Optiplex 790 today and after installing (Windows 7 pro 64 bit edition), I was trying to download the drivers for it and having a hard time downloading them from Dell’s website. I went to my laptop and had no probleming downloading them. I then updated the nic driver for the Optiplex and still had problems. While after searching on Google for awhile I came across a fix:

You need to go to an elevated command prompt. You can read about how to get to that here: http://www.sevenforums.com/tutorials/783-elevated-command-prompt.html

Once you have the elevated command prompt type in:  

netsh interface tcp set global autotuninglevel=disabled

You should a message that says “Ok.”

Now you should have no problems with downloading files as this solved my problem.  This is the first time since working on a windows 7 machine that I have ever experienced this. Hope this helps you.

RG