If you ever have logged into windows and your desktop doesn’t come up or your files aren’t showing up, you probably have a corrupted profile. This can happen for a number of reasons as sometimes the computer doesn’t shutdown properly or power outage or hard drive failing.

I was able to find a nice tutorial online at http://www.theonlinetutorials.com/how-to-resolve-windows-xp-temp-profile-problem.html that gives good detail instructions on how to recover from a damaged profile. I have tested this out and it works great.

So if you ever run into this give this a try and let me know if it helps you.

RG

reset-trio-stealth-g2Here is a quick tip for today on how to reset the Trio Stealth G2 tablet. This is helpful in case you forgot your password or looking to do a clean reset of your tablet.

1) Turn the tablet off.

2) Hold down the + volume button and then turn on the tablet.

3) Keep holding down on the + volume button till you see a safe mode screen (like the picture on the right). Takes about a minute for this screen to show up.

4) Now let go of the + volume button and press the – volume button to move the selection down to do a factory reset. Then hit the power button to select this option. It will ask you if you are sure and again you will need to hit the – volume button to scroll all the way down to select Yes, delete data and reset. Now hit the power button and the tablet will reboot.

5) Once the tablet reboots and comes on again it will ask you all the questions again to setup your tablet. Go through the process and once you are finished your tablet will be back to where it was when you first bought it.

If you have any problems or questions leave a comment below and I would be more than happy to help. Just know that all data on the tablet will be lost.

Having updated Adobe Reader XI on several machines I have noticed that it can be really slow to open up and display the PDF file you are trying to view. So here is the quick and easy tip that will make Adobe Reader XI open up much quicker.

Open up Adobe and then hold down the CTRL key and hit H (CTRL+H). This hides the comment pane on the right hide side and puts Adobe Reader into read view mode. Now close out of Adobe.

Now open up a PDF file you have on your desktop or email and Adobe so load up much faster without the comment pane.

Let me know if this helped you by leaving a comment below.

RG

If you recently installed some free game or software you may have also, without noticing, that you may have agreed to also install search conduit. If your browser looks like the picture below then you have the search conduit program installed on your computer. 

search conduit virus/malware

Some have referred to this as a virus while others will call it malware, either way its a very annoying piece of software that takes over your browser homepage settings and starts to display more ads and slow down your computer. So how do you get rid of it? Below are the steps to follow to get rid of this.

1. Open internet explorer and click on the little gear icon in the top right (or the tools button if you have an older version of IE).

2. Select internet options. Now click on the advance tab and then click on RESET button. On the window that pops place a checkmark next to delete personal settings then click on RESET.

3. When it’s finished click on Close and then click OK. Now close out internet explorer

4. Now go to www.malwarebytes.org and download the free version of malwarebytes.

5. Install this program. Once its finish installing it should open up (if not just double click on the malwarebytes icon you see on your desktop).

6. Under the scanner tab you should select Perform a full scan. NOTE: It may take up to a couple of hours to do a complete scan depending on how much data you have on your computer. Just let the scan run until it finishes.

7. Once it’s done running the scan you will be able to click on a button that says Show Results. Click on this.

8. Now place a checkmark next to all the items it found. Make sure you scroll all the way down and checkmark everything. Then click on Remove Selected.

malwarebytes virus removal checklist

9. At this point it will start to remove all the malware it found (including search conduit) and show you a log of what it did and also may tell you that you now need to restart your computer. Go ahead and click YES to restart computer so it can finish removing the malware.

10. If malwarebytes found a lot of things like over 100+ items I recommend that you run another full scan just to make sure your computer is clean.

11. Once your computer boots back up you should now free of search conduit and also another other malware. Open up internet explorer and you should not see the search conduit webpage now.

These steps are not only good for removing search conduit but for any other malware you might have on your computer. I recommend that you run malwarebytes at least once a month or whenever you notice your computer running slower than usual or weird things showing up on your computer.

Leave a comment below and let me know if this has helped you.

RG

Does your sprint phone voice messages all of sudden start going straight to text? Do you get a message saying “(some number) has sent you a Sprint Voice Message. To listen call 650-603-0000 or click: http://smsvoice.sprint.com/iv.do (bunch of numbers)?” And when you try and call the number you just get a busy dial tone.

I recently came across this problem on my own phone and was soo annoyed by this that I thought it would be an easy fix to just turn off this feature. Boy, was I wrong!! So here are the steps to get your voicemails to stop sending to your text and back to the voicemail app.

1)  Go into the system settings of your phone and update your profile. Once this is updated turn off your phone and then take out your battery for about 10 seconds. Put battery back in and then turn on your phone.

2) Once phone is back on, go into your voicemail app and click on the microphone icon to compose a new message. In the TO: field type in activate@vvm.sprint.com (NOTE: there are 2 v’s in the vvm, this is not a typing error.)

3) Click the green icon in the middle of your screen to start a recording. Just record a second or two then click on the icon again to stop it. Now go ahead and send the message.

4) Within a few minutes you should start receiving any old message you may have. If nothing comes into your voicemail box, then after about 5 minutes go ahead and leave yourself a voice message and it should come through to your voicemail app again.

I hopes this helps any of you that made the same mistake I did in signing up for the “premium” voicemail feature only to find out you don’t like it. Let me know if this helps you by leaving a comment below.

RG