Cached Email Addresses in Outlook

April 10, 2012
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Here is a quick tip for today.

If you ever have to recreate your profile or install outlook onto a new computer and your use to seeing the list of email addresses in the TO: section come up as you type in a persons name then this tip is for you.

On your old computer you’ll need to navigate to your users profile directory. eg: c:\users\<username>\application data\microsoft\outlook or do a search of NK2 and make sure you select search hidden and system files.

You’ll find a file name with an extension of .NK2 example: outlook.NK2 and you’ll need to copy this file to a usb drive and then transfer this file into the new user profile on the new computer in the same directory. example: c:\users\<newuser>\application data\microsoft\outlook

Now when you open up outlook and create a new email and start typing in a persons name it will show you a list like you had it before.

If you have any questions please feel free to post.

RG

Easy way to compress photos/pictures

April 9, 2012
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So here is a quick tip on how to easily compress pictures that you may want to send via email or save hard drive space. I will give you 2 ways you can do this.

1) If you have Microsoft office installed you can use their picture manager program. You can find this under the programs > microsoft office > microsoft office tools. Now select the photos you want resized and then click on the Picture along the top and choose Resize and this will save the photo in a smaller size.

 

2) If you don’t have Microsoft office installed you can download a great free program called Fotosizer. This program can resize a batch of photos and is easy to use.

I hope this helps some of you out there as I know it can be time consuming in trying to send pictures via email that are huge in size.

RG

Google Redirects To Another Site

March 13, 2012
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So I came across this problem the other day and thought I would say what I did to resolve this problem. The computer would load certain websites OK like yahoo, espn, and bing. But would not load Google or AOL facebook and many others. I first ran a malwarebytes scan which found a couple of things and after cleaning things up and restarting the computer, I was still unable to load the Google homepage.

After some more research I found that when I ping google.com it was coming back with a 87.139 ip address range. I checked the host file and didn’t see anything abnormal. So after checking out a few more things and further research I determined the computer had a rootkit and was redirecting all these websites to a different IP. I downloaded and ran TSSKiller.exe  which found a rootkit and was able to successfully remove it. After another restart I was able to access Google and other sites with no problem.

Hopes this helps anyone as this was a tricky one to figure out.

RG

Windows 7 Hangs While Downloading Files From Internet

February 3, 2012
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I was setting up a new Dell Optiplex 790 today and after installing (Windows 7 pro 64 bit edition), I was trying to download the drivers for it and having a hard time downloading them from Dell’s website. I went to my laptop and had no probleming downloading them. I then updated the nic driver for the Optiplex and still had problems. While after searching on Google for awhile I came across a fix:

You need to go to an elevated command prompt. You can read about how to get to that here: http://www.sevenforums.com/tutorials/783-elevated-command-prompt.html

Once you have the elevated command prompt type in:  

netsh interface tcp set global autotuninglevel=disabled

You should a message that says “Ok.”

Now you should have no problems with downloading files as this solved my problem.  This is the first time since working on a windows 7 machine that I have ever experienced this. Hope this helps you.

RG

This meeting is not in the calendar. It may have been moved or deleted

December 9, 2011
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I came across this error today and though I would share with you the quick fix for this.  The user was using outlook 2003 and was getting an error message when trying to accept a meeting request. It gave an error of “This meeting is not in the calendar. It may have been moved or deleted.” So here is what you need to do.

1) Restart your computer.

2) Once computer boots back up you need to do a search of the file frmcache.dat and delete this file.

3) Now open outlook backup and you should be able to now accept meeting request.

I also read that if this doesn’t work that you can try and run outlook from the run command and type in outlook.exe /cleanreminders  I haven’t tried this but read that this had helped others.

RG

UPDATE: I was also informed that if those don’t work then you need to run a scanpst fix and this should solve the problem. Do a search for scanpst.exe then run a scan on your pst file.  To find your PST file, open up outlook then click on file and select data file management. Under filename expand the column and you’ll see the full path and name of your pst file. Now close out outlook and browse to your pst file and run a scan.  RG