Computer Just Not Working Properly?

February 14, 2011
Leave a comment

So I came across a computer today that had some very odd symptoms such as: 1) When I would try to go to the windows update website I would get a blank page 2) I couldn’t start system restore to try and do  a system restore from days or even weeks prior 3) A lot of web pages and sites weren’t displaying correctly although some were ok, 4) Many applications weren’t working right and I even tried to do a system scan with the McAfee anti virus the user had.

So after doing a bunch of research online and booting the computer in safe mode to check things out it turns out a bunch of stuff was unregistered. So here’s what I did and it worked for me: I ran the following commands to reregister the following.
regsvr32 jscript
regsvr32 vbscript
regsvr32 /i mshtml

then ran hitman pro 3.5 and combofix to find and remove the rootkits and malware that was on this computer.  I also ran a full virus scan afterwards just to make sure everything was clean.
This solved the problem and the computer is now back to normal. 

I will be doing another write up on hitman pro and combo fix along with some of the other virus and malware tools I use to find and clean viruses, malware and rootkits on computers.  Hitman Pro use to be free but now cost like $20 to buy in order for it to remove the stuff it finds.  I have bought this program and highly recommend it as it does find a lot of the malware and rootkits and is able to remove them with no problem.

Hope this helps and let me know of programs you have found that help remove malware and viruses.

Unable to View Images in Outlook?

February 3, 2011
3 Comments

When you open up an email in outlook do you see a big red X where the image should be?  I have a quick tip that just might solve this problem.

First backup your data then restart your computer.

Once your computer is backup and running you’ll need to open the registry by clicking on Start then Run and type regedit and click OK.

Now before we proceed you should make a backup of your registry in case something goes wrong or you delete the incorrect thing.  First click on Computer in the registry editor window to make sure it becomes highlighted.  Now click on File and select Export and give it a name like regbackup and click Save. With your regsitry now backed up we can now proceed.

On the left hand side of the Registry Editor windows go to HKEY_CURRENT_USER click the plus on the left to expand it and click the plus next to Software.

Now click on the plus next to Microsoft then Office then 11.0, Outlook, Security and finally double click on the OutlookSecureTempFolder in the right hand window.

** Note: the %USERPROFILE% may be the users name of the person logged into the computer.

Now highlight and delete %USERPROFILE%\Local Settings\Temporary Internet Files\OLK3D\ then click OK

Close the Registry Editor, reboot your computer and Outlook should work fine now and you should be able to see the pictures now instead of a red X.

Let me know if this fixed your problem as it has worked great for users I have come across with this problem.

No File Menu in Firefox

January 29, 2011
Leave a comment

Did you someone manage to lose the file menu in your Firefox and can’t seem to get it back? 

No File Menu in FirefoxI came across this problem and knew there had to be a quick fix for this. After right clicking everywhere I was unable to get the file menu to reappear. I found that all you have to do is hit the “alt” key.

This will make the file menu reappear and then to make sure it stays in place click on View then select Toolbars and click on Menu Bar. This will put a checkmark next. Here is where you can also uncheck other toolbars that you may no longer want to show up.